Privacy Policy

Effective Date: January 23, 2025

At WeAssist.cc, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our computer technical support services provided online via remote desktop software. WeAssist.cc is a third-party, independent company serving customers in the United States, United Kingdom, Canada, Australia, and Hong Kong.

1. Information We Collect

a. Personal Information You Provide

When you request our technical support services or contact us via our website, you may voluntarily provide certain personally identifiable information, such as:

Name
Email Address
Phone Number
Payment Information (e.g., credit card details)
Other Information relevant to providing our services

b. Automatically Collected Information

When you visit our website, our servers may automatically collect information such as:

IP Address
Browser Type and Version
Operating System
Pages Visited
Time and Date of Visits
Referring Website Addresses

We may use cookies and similar tracking technologies to collect this information. You can adjust your browser settings to refuse cookies, but please note that some parts of our website may not function properly without them.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

Providing and Managing Services: Delivering the technical support services you request.
Customer Support: Responding to your inquiries, feedback, or service requests.
Processing Payments: Handling transactions securely.
Improving Our Services: Analyzing website usage and trends to enhance our service quality.
Legal Obligations: Complying with applicable laws and regulations.

3. Disclosure of Your Information

We may share your information with:

Service Providers: Trusted third-party vendors who assist with our operations (e.g., payment processors, IT support).
Legal Authorities: If required by law or to protect our rights, we may disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

5. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so that we can promptly remove it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

The right to access, update, or delete your personal information.
The right to object to or restrict certain processing activities.
The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the Contact Us section.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@weassist.cc

Website: https://WeAssist.cc